Searching Transactions

Admin > Transactions (/admin/transactions) is the one place to search every payment and concessions sale the club has taken, regardless of which family — or guest — paid.

Searching and filtering

Type in the search box — it matches a family name, guest email, Stripe ID, or description
Narrow with the Type menu (Lessons, Popsicle, Team Signups, Concessions (POS), Concessions (Tab), Rentals, Guest Passes, Merch, Private Lessons, Family Additions, Membership Dues, Membership Waitlist, Gifts, Facility Reservations, Other)
Narrow with the Status menu — Pending, Paid, Failed, Refunded, Partially refunded, or Voided
Pick From and To dates
Click Search (or press Enter in the search box)

Results show 25 at a time; use Previous and Next at the bottom.

Reading a row

Each row shows the date, the family (or the guest’s email), the type badge, the status, the Amount, and how much has been Refunded. Next to the type, a second badge says how the money was collected:

Card on file, Checkout, Terminal, or Invoice for online and reader payments
Manual · Check, Manual · Cash, Manual · Zelle, or Manual · Other for money recorded by hand (see Manual Payments)

A Refund button appears on the right of any row that can be refunded in place. Rows for snack-cart sales are refunded from their detail page instead, where items can be restocked.

The transaction detail page

Click a row’s date to open it. For a payment you see the family, date, amount, refunded total, description, the manual method and note when relevant, and the Stripe payment intent ID, followed by Line items and Refunds cards and the refund action.

For a snack-cart order you see the customer, date, payment method, subtotal, tax, and total, the Items with quantities, any refunds with a Total refunded line, and a Refund concessions order button. Manage in Stripe opens the charge in the Stripe Dashboard.