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Klahaya Member Portal Docs

Membership Dues

Admin > Settings > Membership Dues (/admin/settings/dues) is where you decide what each account type owes for a season, when it is due, and what happens to families who do not pay.

Dues Settings

Section titled “Dues Settings”

The top card holds the master switch and payment options:

  • Enable membership dues — until this is ticked, members see nothing about dues anywhere
  • Card fee (percent) and Card fee (fixed) — the processing surcharge added when a member pays dues by card (for example 2.90% plus $0.30). It is shown to the member before they confirm and appears on their receipt. Leave both at zero to absorb the fee
  • Allow ACH bank transfer — lets members save a bank account and pay dues with no fee
  • Allow installment plans — lets admins set up payment plans on a family’s Billing tab

Click Save Dues Settings.

Dues Buckets

Section titled “Dues Buckets”

Buckets are the named charges a family can owe — for example Dues, Capital Assessment, Pool Bond. Type a name and click Add. Rename a bucket in place, or Archive one to retire it without losing its history (archived buckets can be restored). Buckets are reused across seasons.

Dues Grid

Section titled “Dues Grid”

The grid sets the amount of each bucket for each account type in one season.

  1. Choose the Season — the badge beside it reads Draft, Open, or Closed
  2. Fill in a dollar amount per cell. Blank or 0 means that account type does not owe that bucket
  3. Click Save Grid — saving replaces the whole season’s grid

Opening a season

Section titled “Opening a season”

Below the grid:

  1. Set the Due date
  2. Choose When a family owes: Warn only (never block) shows a reminder banner on Home, while Block after the due date also puts overdue families on hold until they pay (see Overdue Dues)
  3. Click Open dues

Opening requires at least one amount in the grid and a due date. It emails every owing family Membership dues are now open, and from then on the portal sends a reminder in the last seven days before the due date and a past-due notice after it, once per family. Update open dues saves a changed date or enforcement; Close dues stops billing for the season.