Facilities

Facilities are the places a visit can be tagged with — Pool, Tennis, Hot Tub and so on. They appear as chips on the front-desk check-in station, as tiles on the app’s self check-in screen, and next to each person’s name in visit history and reports.

Go to Admin › Facilities (/admin/facilities).

Adding a facility

1. Under Add facility, type a name (up to 100 characters), for example “Hot Tub”.
2. Tick Default to checked at check-in if the chip should start selected for every visit.
3. Click Add (or press Enter).

Managing the list

The Active list is what staff see, in the order shown. For each facility you can:

• Use the up/down arrows to change its position in the picker.
• Toggle Default on — whether the chip starts selected on a new check-in.
• Click Deactivate to remove it from the picker while keeping it on past visits.
• Click Delete to remove it entirely. If the facility is already attached to past check-ins it is deactivated instead, and the page tells you so.

Deactivated facilities move to the Inactive list, marked disabled, where you can Reactivate or Delete them.

Note

If there are no active facilities, staff won’t see any chips at check-in and visits are recorded without a facility.

Tip

Self check-in tags can pre-select their own facilities (a tag at the tennis door can default to Tennis). Set that per tag under Settings › Check-ins; a tag with no facilities of its own uses the Default on facilities from this page.