Guest Pass Settings

Guest passes are sold per pass at a single club-wide price. Members choose any quantity from 1 to 100 per purchase; there are no fixed pack sizes.

Price

1. Go to Admin › Settings › Payments and find the Guest Passes card (/admin/settings/payments#guest-passes).
2. Enter the Price per pass in dollars.
3. Click Save.

The new price applies immediately to the member purchase panel, the Klahaya app and pass sales at the front desk.

Caution

Setting the price to $0 turns guest pass accounting off: passes can’t be bought, and check-ins with guests no longer consume passes. Use this only if the club doesn’t charge for guests.

Sales tax

Tax on guest passes is configured separately in the Taxes section of the same page, under Guest Pass Tax (#tax-guest-passes). Choose a rate and whether it is included in the price or added at checkout; the member-facing panel shows the breakdown either way.

Who can buy passes

Access is controlled per account type in Settings › Account Types, with two separate permissions:

• Check-ins & Guest Passes — the family appears in front-desk search, sees the Check-ins page and its balance, and can be checked in.
• Guest Pass Purchases — the family can buy passes online, in the app, and staff can sell them passes at the desk. This only takes effect when Check-ins is also granted.

A family with check-ins but not purchases sees See visit history on the Home card and no purchase panel; at the desk, staff see Not enough guest passes rather than a sell option when such a family brings more guests than they have passes for.

Tip

The member-facing Guest passes feature can also be hidden club-wide under Settings › Feature Visibility, which is the quickest way to pause online sales without changing account types.